Shipping and Return Policy
Shipping and Return Policy
At ContentCouture, we strive to ensure a seamless shopping experience. Please review our shipping and return policies below.
Shipping Policy
-
Processing Time:
- Orders are processed within 2-4 business days. Custom or made-to-order items may require additional processing time, which will be noted in the product description.
-
Shipping Methods & Delivery Times:
- Standard Shipping: Estimated delivery within 5-10 business days.
- Expedited Shipping: Estimated delivery within 2-5 business days.
- Delivery times may vary based on location and carrier availability.
-
Shipping Costs:
- Shipping costs are calculated at checkout based on your location and chosen delivery method.
-
International Shipping:
- We offer international shipping to select countries. Additional customs duties or taxes may apply and are the responsibility of the customer.
Return Policy
-
Eligibility for Returns:
- Returns are accepted within 30 days of delivery.
- Items must be unused, in original condition, and in original packaging.
- Final sale items, custom products, and digital downloads are not eligible for return.
-
Return Process:
- Contact us at [insert email or contact link] to initiate a return. Please provide your order number and reason for return.
- We will provide instructions for returning the item.
-
Refunds:
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed to your original payment method within 5-7 business days.
-
Exchanges:
- We offer exchanges for defective or damaged items. Contact us to arrange a replacement.
-
Return Shipping Costs:
- Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.
Contact Us
If you have any questions about our shipping or return policies, feel free to reach out to us at [insert email or contact link]. We’re here to help!
Thank you for shopping with ContentCouture!